Approval Workflows

Expense Approval Workflow Software — One Queue, Zero Chasing.

Maker submits, authoriser approves, accountant pays, admin oversees. Each role sees only their queue. Server-enforced — not a UI gate.

Built for: Indian businesses where approvers are getting WhatsApp pings, photo forwards, and email forwards instead of one clean queue.

The status quo is broken

What you're probably dealing with today.

Approvers spend an hour a day chasing receipts and approving over WhatsApp

No clear separation between who creates, who approves, who pays

Approvers see expenses they shouldn't (other branches, other categories)

When someone leaves, their approval queue is lost in their personal chat

How PayMint solves it

The features that directly fix this.

5-role workflow out of the box

Maker · Authoriser · Accountant · Admin · Super Admin. Each role has scoped permissions enforced by server rules — even a compromised browser cannot bypass them.

Mobile-first approval queue

Approvers see one screen: 'Pending for me'. Tap a voucher, see the receipt, approve or reject in 3 taps. Works on any phone.

Real-time notifications

The moment a maker submits, the relevant approver gets a live notification. The moment an approver acts, the maker and accountant see the status change. No polling, no refresh.

Branch-scoped visibility

Authorisers at Kalyani branch see only Kalyani vouchers. Service-GMs see only service vouchers. Server-enforced — auditor-friendly by design.

Approvers used to lose an hour a day on WhatsApp. Now they tap once, it's done.

NM
Nibir Motors Pvt. Ltd.
7 branches across West Bengal · Live on PayMint

Frequently asked

Questions buyers actually ask.

Can we customize the approval chain for our company?

Yes. Within the 5 standard roles, every customer configures their own escalation logic — e.g., 'vouchers above ₹50,000 also need GM approval' or 'fuel vouchers go straight to accountant'. We help configure during onboarding.

What happens if an approver is on leave?

Each role can have multiple users. If your primary authoriser is on leave, vouchers route to the secondary. Super admin can also temporarily reassign a queue with full audit logging of the change.

Do approvers need a desktop?

No. The entire approval flow is designed mobile-first. Most of our customers' approvers do 100% of approvals on their phones — checking the queue while traveling, approving in seconds.

Can I revoke an approval if I made a mistake?

Yes, until the voucher is paid. After payment, the voucher becomes immutable for audit reasons but you can issue a reversal entry. All revocations are logged.

Is there an SLA for approvals?

PayMint can be configured to escalate vouchers that sit in a queue for more than X hours. Default is no auto-escalation; configurable per customer.

See PayMint run your operation.

20-minute live walkthrough. No prep needed. Get a sandbox link the same day.